All You Wanted to Know And More
What is your return policy?
Your Satisfaction is our absolute #1 Priority! We put in extensive work to deliver Quality products. We hope that every customer apart of the Imani Chata Family is completely satisfied with their purchase and/or consultation, however we realize that refunds are sometimes necessary. If you require a refund it must be within 3 business days of purchase and you will receive a refund within 30 days.
You will simply need to send us an email for your purchase to:
We will then contact you with a return confirmation number of your refund within 30 days.
We cannot accept returned products without a transaction number or proof of purchase.
Credit card refunds may take a full billing cycle for the refund to appear on your statement.
Shipping for returned products is the responsibility of our customer, however, we will refund the original shipping and handling costs and there are never any restocking fees.
TERMS & CONDITIONS